Privacy Policy.

Effective Date:1st January, 2026

Welcome to Tidal61 (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, tidal61.com, or engage with our video production and media services.

 

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services. The personal information that we collect depends on the context of your interactions with us and the website, and may include:

  • Contact Information: Name, email address, phone number, and company name.
  • Project Details: Information regarding your video production, photography, or content strategy needs.
  • Automatically Collected Data: Like most websites, we automatically collect certain information when you visit, use, or navigate the site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, and location data.

2. How We Use Your Information

We use the personal information collected via our website for a variety of business purposes described below:

  • To Provide Services: To fulfill and manage your media production requests, contracts, and projects.
  • To Communicate With You: To respond to your inquiries, send quotes, and offer customer support.
  • For Marketing: To send you promotional emails, newsletters, or insights (like our blog articles) about our services, provided you have opted in to receive them.
  • To Improve Our Website: To analyze site traffic and user behavior to optimize your browsing experience.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

  • Third-Party Service Providers: Vendors who perform services for us (e.g., website hosting like Mondoze, email delivery, data analysis).
  • Legal Obligations: When we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process (including in response to public authorities to meet national security or law enforcement requirements).

4. Use of Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

 

5. How We Keep Your Information Safe

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

 

6. Your Privacy Rights (PDPA Compliance)

In accordance with applicable data protection laws, including Malaysia’s PDPA, you have the right to:

 
  • Request access to the personal data we hold about you.
  • Request that we correct any inaccurate or incomplete personal data.
  • Request the deletion of your personal data.
  • Withdraw your consent for us to process your personal data at any time.

To exercise these rights, please contact us using the details provided below.

 

7. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this page. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

8. Contact Us

If you have questions or comments about this policy, or wish to exercise your data rights, you may contact us at:

 

Tidal61

  • Address: 65C, Lengkok York, 10450, Georgetown, Penang, Malaysia
  • Email: Itidal61media@gmail.com
  • Phone: +6017-570 1061
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